Meta can’t see your leads. So it can’t find more.

Crisper gets usable Lead and Purchase events counting again after a Meta data sharing restriction. Same domain, no pixel reset.

$297/mo per subdomain · we set it up with you

Start 7-day trialGet a free consultation

7 days free trial on every domain, set up in 5min

  • Mitchell Price
  • Kelly Joseph
  • Thomas André Jensen
  • Haris Ahmed
  • Anthony Adeloye
  • Alina Islam
  • Julian Grimme

60+ sites registered on Crisper

Health sites we have set up tracking for, by niche

Physio and osteopathy

85practices

Dental

16dental clinics

Addiction treatment

12treatment centers

More niches

  • Aesthetics and hair6
  • Health and wellness5
Check your niche

Sites on Crisper plus server-side setups our founder ran before Crisper.

Their conversions are counting again.

Meta restricted their domains. Hear how they got tracking back and what changed for their businesses.

Scaled AI

“An extension of me, my company, and my team.”

Mitchell PriceFounder, Scaled AI

10+ treatment-center domains recovered

See how tracking was recovered

Yatra Kundalini

“The [ROAS] came back up, my revenue also … we can manage ads just like before.”

Céline BergaminiFounder, Yatra Kundalini Activation

Days to get purchase tracking back

See how tracking was recovered

Is your business in a restricted category?

Meta classifies the domain automatically. Ads can stay approved. Lead and Purchase get silently blocked while the CRM keeps filling.

Amber capsule jar and a green smoothie with mint on a stone tray in window light
Purchase blocked
orders in the CRM
0 in Events Manager

Illustrative. The dotted rule is the day the restriction lands.

Weight Loss

Weight-loss offers imply a health condition Meta won’t optimize on.

Why Meta restricts it

When a clinic sells weight loss (GLP-1, coaching, meal plans), Meta treats the conversion as tied to a medical condition. The ads can stay approved while Meta restricts the events used for optimization.

Lead and Purchase still fire from the site, but under a data sharing restriction Meta strips or blocks what the algorithm needs. Events Manager looks empty while the CRM keeps filling.

Agencies feel it as rising CPA and learning limited, not a broken pixel. The restriction sits on the client’s domain, so a new pixel or ad account usually fails the same way.

Why the usual fixes don't work.

Meta puts the restriction on your website, not on the pixel or the ad account. Anything that keeps the same website runs into the same block.

Standard Meta pixel

The browser sends the event from the restricted website, so Meta blocks it.

Conversions API setup

A server sends the same event for the same website. Meta gets it and still can't use it.

New pixel

The restriction is on the website, so a new pixel gets it too.

New ad account

Same website, same restriction.

New domain

You rebuild the site, and Meta usually restricts it again.

Meta appeal

It can take weeks, and it rarely works.

Custom event

A new name doesn't change the website it comes from.

Instant Forms or Traffic

You get form fills or clicks, but the website's Lead stays blocked.

What works instead: Crisper's recovery layer.

It prepares each event before it reaches Meta. The standard name stays, the restricted details are removed, and match keys are added. Same website, same pixel, same ad account.

See how it works

Find your depth. We recover at every one.

Meta restricts a domain at one of three depths. Crisper gets Lead and Schedule usable again at all three, including full domain, where nothing else gets through.

Data sharing restrictions applied

One or more websites are in categories with data sharing restrictions. Certain standard events are blocked.

The Events Manager notice, recreated. Seeing it? Find the depth below.
Depth 1 of 3

Core Setup

URL-based conversions break.

Custom parameters and the URL path and query are stripped. Product data is often blocked.

Depth 2 of 3

Standard event

Lead and Schedule go dark.

Lead, Schedule and CompleteRegistration are blocked or unusable for optimisation.

Depth 3 of 3

Full domain

Even PageView stops.

Nothing from that domain reaches Meta.

Core Setup: RecoveredCrisper recovers Lead and Purchase
Standard event: RecoveredRecovered here too
Full domain: RecoveredAnd here, on the same domain

Data sharing restrictions applied

One or more websites are in categories with data sharing restrictions. Certain standard events are blocked.

The Events Manager notice, recreated. Seeing it? Find the depth below.

Some restrictions only apply by region, with events that “may be blocked when visitors are in the European Region”. Crisper recovers those too.

It doesn't break in a day. It decays.

Day

Illustration

Day 1

Silent.

Meta restricts your domain. The ads stay approved and keep running. Nobody tells you. A small banner in Events Manager reads “Data sharing restrictions applied”.

A typical sequence, not a measurement.

What Meta sees

Events Manager, recreated

Data sharing restrictions applied

Lead
Fading
Schedule
Fading
Ad set
Active
Spend
Still running

Lead events Meta can use

Illustration. Day 1. Lead: Fading. Ad set: Active.

What your CRM sees

Leads arriving

Your CRM, one dot per new lead

CRM: Leads arriving.

One Lead event, on its way to Meta.

People ask what happens to each event between the form or checkout and Events Manager. Follow two.

Capture

A Lead fires on the clinic's own domain.

Captured on a subdomain of the domain Meta restricted. No new domain, no pixel reset.

Captured on your domain

What Meta receives

Not sent yet
  • eventLead
  • emailpriya@example.com
  • phone+1 415 555 0132
  • namePriya Shah
  • items[{ name: "Detox program" }]
  • messageI need help with…

Who gets in. And who we turn away.

Find the line that sounds like you. Saying no is part of the product.

Door list

On the list

Not on the list

A health and wellness business running Meta ads on your own domain

Built for you.

Especially when Events Manager shows zero usable Lead or Purchase after a data sharing restriction. Addiction treatment and behavioural health first, then med spa, weight loss, dental, physio, fertility and mental health.

On the list

  • A health and wellness business running Meta ads on your own domain: Built for you. Especially when Events Manager shows zero usable Lead or Purchase after a data sharing restriction. Addiction treatment and behavioural health first, then med spa, weight loss, dental, physio, fertility and mental health.
  • A business whose developer or agency runs the website: Bring them along. Setup needs DNS, the Business Manager and the website's back end. You or whoever manages your website joins the setup call, and we do it together.
  • An agency running Meta ads for health and wellness clients: On the list. Every client domain sits under one org, and a client pay link lets each client fund their own.
  • An ecommerce brand pushing for Purchase: On the list. Purchase is recovered the same way, on your existing store domain. No new domain, no pixel reset.

Not on the list

  • Looking for someone to buy ads or make creative: Not what we do. Crisper does not manage ads or produce creative. You or your agency keep doing that; Crisper gets the events counting.
  • Hoping to get the restriction itself removed: Nobody should promise that. Crisper does not remove Meta's category or lift the restriction. It recovers usable events on the same domain while the restriction stays.
  • Looking for a course or coaching program: Not a course. We don't teach the system. We set up the tracking, run it, and keep working with you until the events are usable.
  • Wanting to white-label it as your own: No white label. Crisper isn't resold under another brand. Agencies manage every client domain under their own org instead.

Clients on working with the founder.

Analytics setup and conversion repairs, explained clearly.

Empower Energy

“Hassan was extremely helpful and very knowledgeable, got all of the work done very efficiently.”

Ezra BeemanSolar battery business

Understanding where leads came from and how visitors used the website.

Google Ads and Meta tracking

“Shahzada really, really explained the things that are super complex in a super easy way.”

AlvaroGoogle Ads and Meta tracking client

Fixing duplicate events and learning how to manage the tracking setup.

Recovery. One clear price per subdomain.

Running ads for clients? Crisper for agencies

Recovery · per subdomain7-day trial

$297/mo

Each website gets its own tracking subdomain, like track.yourclinic.com. Lead and Purchase usable on your domain, set up with you on the call. Setup included.

60+ sites registered on Crisper

Mitchell Price, Scaled AI: 10+ treatment-center domains.

You bring DNS access, ad account access and access to the site. We set it up with you on the call.

Payment method required · one trial per domain · 7 days to cancel · 30-day money-back guarantee

Included

Server-side recovery on the restricted domain

Lead and Purchase usable for optimization again. Same domain, same pixel.

Blocked at zeroCounting again
Included

Your CRM, by webhook

Any CRM that sends an outbound webhook, like GoHighLevel, can send its conversions through Crisper.

From
Your CRM
Sent to
Meta and more
Included

Founder-led setup on your first domain

Shahzada sets up your first domain with you on a call. 6+ years, 1,000+ tracking implementations. That number is setup work, not restricted domains recovered. Not a ticket queue.

Shahzada sets up your first domain with you on a call.

Shahzada on a setup call, pointing to a chart where blocked events start counting again
Promise

30-day money-back guarantee

Full refund of the first charge, no questions asked.

30days

Included

Every domain under one account

Another location or brand? Add its domain without a second login.

  • yourclinic.com
  • yourclinic.ca
  • yourclinic-wellness.com
  • Add domain
Included

Every event improved on the way to Meta

Runs on every domain. Nothing to configure.

  • Location matchingCity, zip and country, even when the form doesn't ask.
  • Returning-visitor matchingAn email given earlier is added to later events.
  • Ad-blocker resistantTracking loads from your own subdomain.
  • Safari click-ID recoveryClick cookies Safari cleared come back on the next visit.
Bonus

Live event logs and pulse

Every event from the last 10 days, and a pulse of each site's latest Lead and Purchase.

Every event from the last 10 days.

Promise

30-day money-back guarantee. We keep working with you until it is fixed.

One setup. Every connected platform.

Crisper starts by recovering Lead and Purchase for Meta. The same server-side setup sends those events to your other connected ad platforms. Use your existing platform IDs to connect them.

Meta

Restriction recovery

Lead and Purchase through the Conversions API on the restricted domain, deduped with event_id.

Google Ads

Server-side delivery

Conversions posted server-side against the conversion actions you already report on.

Google Analytics 4

Server-side delivery

The same events land in the GA4 property your reporting runs on.

TikTok

Server-side delivery

Events API delivery alongside the TikTok pixel.

Microsoft Ads

Server-side delivery

Conversions for Microsoft Advertising through UET.

Snapchat

Server-side delivery

Conversions API delivery for Snapchat Ads.

X (Twitter)

Server-side delivery

Conversion API delivery for X Ads.

Running a platform that isn't listed? Talk to us

We recover the events your ads need.

Usable Lead and Purchase events, on your existing domain. Same pixel, same ad account. We keep working with you until they're usable.

Meta

The restriction and ad learning

Meta controls the domain category and restriction. Recovering events doesn't lift the restriction or guarantee immediate ad performance.

You or your agency

Campaigns and creative

You keep managing the ad account, budget and creative. Crisper handles conversion recovery.

You and your counsel

Compliance decisions

You handle patient authorization, HIPAA obligations and any BAA requirements. Crisper doesn't replace your compliance program.

Your event data. Standard events stay standard. Form free text, reasons for a visit and treatment details are never mapped into the Meta event.

Questions owners ask before they start.

Meta has categorized the domain under a restricted source category (often Health & Wellness). Ads can still run, but conversion data from that domain is limited or suppressed — so Lead and Purchase stop being usable for optimization even while your forms keep getting leads. Official overview: Meta's data sharing restrictions help.

No. Crisper recovers Lead and Purchase on your existing restricted domain. You don't need a new domain or a redirect landing page.

Here's what crosses. Meta receives a standard event (Lead or Purchase), an event id, the ad click id, and match keys (email, phone, name) SHA-256 hashed on the server, which is the format Meta requires. Hashing is a transport format, not anonymisation: regulators treat hashed identifiers from a patient form as identifiable, so whether you may send them is a question for your counsel. Form free text, reason for visit, and treatment details aren't mapped into the event, and Crisper doesn't re-inject the URL paths or custom parameters Meta strips on restricted domains. Crisper is not a substitute for your HIPAA program — covered-entity status, patient authorization, and BAA needs sit with you and your counsel. Bring your compliance contact to the setup call and we walk through the field map.

Usually not. Every trial includes a setup call on your first domain, and we set it up with you. If a developer or agency holds your DNS or website login, ask them for access before the call, or bring them to it.

Setup takes about 5 minutes once you have DNS access, the ad account, and access to install the tracking snippets. Events show in Events Manager within about 30 minutes once tracking is installed and firing. Every trial includes a setup call on your first domain; checkout collects a payment method.

Your subscription includes a 30-day money-back guarantee. We keep working with you until it is fixed. You can also cancel any time in the 7-day trial.

Check your restriction.

Bring your website URL or an Events Manager screenshot. We'll check the restriction and explain whether Crisper can help.

Choose a time for your free consultation

Set up in about 5 minutes. Events in Events Manager within about 30.

~5 min setupwithin ~30 min
Setting up
  • 7-day free trialon every eligible domain, one per domain
  • $297/moper subdomain
  • We set up the first domain with youfounder included
  • 30-day money-back guaranteeand cancel any time in the trial
  • We keep working with youuntil it is fixed
Start 7-day trialGet a free consultation

Payment method required at checkout. One trial per domain. The 30 minutes start once tracking is installed and events fire; it is visibility in Events Manager, not same-day ROAS.